Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location.
Do you ship internationally?
Yes, MINA BEAUTY offers international shipping to selected countries.
Can I return my order?
Yes. You may return eligible products within 14 days of receiving your order in accordance with EU consumer protection laws.
Are your products cruelty-free?
Yes. MINA BEAUTY products are cruelty-free and never tested on animals.
Are your products suitable for sensitive skin?
Our products are formulated with carefully selected ingredients. However, we always recommend performing a patch test before use.
How can I contact customer support?
You can contact us anytime at:
Can I cancel my order?
Orders can only be cancelled before shipment. Please contact us as quickly as possible.