REFUND & RETURN POLICY
In accordance with EU consumer protection laws, customers have the right to return eligible products within 14 days of receiving their order.
RETURN CONDITIONS
Returned items must:
• Be unused
• Be in original packaging
• Be returned in resellable condition
NON-RETURNABLE ITEMS
For hygiene and safety reasons, opened or used beauty products cannot be returned unless defective.
REFUNDS
Approved refunds will be processed to the original payment method within 5–10 business days after approval.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
RETURN CONTACT
To initiate a return, please contact: